Available in one hour, half-day, and full-day formats. For booking information contact: Davespeaks@aol.com

When you have an attitude of ownership towards a project, you are more invested in creating a desirable outcome, and you are more willing to do what needs to be done to complete the project. This talk focuses on how to help your employees gain an attitude of ownership regarding their work, and to help your customers take ownership of the projects that you are working on with them.  

Topics include:

1. •Observation techniques of client home or business and what it means for you
   

2. •How to be aware of and handle the internal reactions we have to our clients, negative and positive
   

3. •Educating the client
   

4. •Understanding and gauging your clients’ interest in maintenance and their hands-on abilities
   

5. •Involving the client
   

6. •Reducing fear on the part of your employees around the clients; reducing fear of the clients around your staff (especially in regard to racial and language barriers)
   

7. •How to handle the transition from sales to project
   

8. •How to handle price resistance and changes in the scope of the project
   

9. •Job site etiquette and handling construction chaos
   

10. •How to wean the client from the construction process, and handling the year following construction

How to Move in the Moment:  Lessons in Listening and Spontaneity

Your Mind is Your Biggest Asset: Work (With) It!

Have you ever been in a meeting and not heard a word that was said because you were so preoccupied by what you were going to say next? How did this affect your ability to work with your clients and employees?  How much more could you accomplish if you were engaged and listening the whole time?  This session will give you techniques that you and your staff can use to enhance the ability to stay with the conversation and engage effectively with each other and your clients.

Don’t be fooled by the entertaining and light presentation style. A wealth of valuable and readily usable techniques for working with others will be presented in this talk. You will learn how to catch yourself drifting off in the midst of a conversation, and, more importantly, you’ll learn to recognize when someone else’s attention is wandering, and how to bring them back in gentle and non-invasive ways.

The present moment dictates future moments. By being adept at moving in the moment, you can better create a productive and satisfying future for your business and yourself. 

Everything that happens in our business and personal life is based on how we use our minds. Our minds control what happens in our lives--but we often seem not to be in control of our own minds.  Sometimes our minds seem to be in control of us! Events and situations arise and before we know it we have exploded or something has escaped our mouths that causes chaos.

This talk will help you gain understanding and awareness about the mechanics of how our minds work.  We’ll explore the effect of our past conditioning and emotions on our reactions to others.  Most importantly, this session will rouse curiosity about how to work with your mind and give you a glimpse of the benefits that understanding your mind can have for your business and personal life.

Light, pertinent, and fascinating, this session will endear you to your mind and its unfathomable possibilities for change.  Included will be techniques used for thousands of years (literally!) that can help us train the mind in positive ways.